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        Customised training for your investigators

      • Latest projects:

        Training Insurance Claims Internal investigators and managers in investigation processes, avenues of enquiry and interviewing techniques

        Training EPA Authorised Officers in ethical investigative interviewing, PEACE Model and procedural fairness.

      • Testimonials:

        Thank you. Great session. Would love for all customer service centre staff to experience this workshop.

        Vicroads manager

        I liked the way instructors related all concepts to practical examples.

        Investigator
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Investigator Upgrade

Investigator Upgrade

Company profile:

Our company is proud to be of service to workplace investigators. We are one of you and have lived and breathed the art of investigation most of our working lives. We recognise that at times some of our colleagues enter our industry without the requisite knowledge and skills or have been doing "the job" for many years without access to contemporary best practice. Our aim is to be part of the professionalisation of our industry by offering ethical, practical and timely training programs utilising shared experience blended with contemporary standards.

Customise

We support VET and firmly believe in its value with courses such as the Certificate IV in Government Investigation. There are many avenues to obtain this nationally recognised training and that is why we intentionally offer a point of difference.

Engage

We study and deliver the pedagogy (training methods) of engaged learning. We firmly believe there is no point having the best product in the world to tell you about if you are bored and not taking it in.

Develop

How training is received often impacts retention rates and therefore the quality of the development. Our training is designed for those already employed in the field, which means the attendees can use their existing knowledge and skills to actively participate in the program.

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0411 534 423

121 Heidelberg Road
Clifton Hill VIC 3068
e-mail: info@investigatorupgrade.com.au

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