Training Insurance Claims Internal investigators and managers in investigation processes, avenues of enquiry and interviewing techniques
Training EPA Authorised Officers in ethical investigative interviewing, PEACE Model and procedural fairness.
It reinforced and upgraded the investigative skills I learned in my diploma and on the job. Fisheries student
Thank you. Great session. Would love for all customer service centre staff to experience this workshop. Vicroads manager
PEACE Model Free Recall Model Conversation Management Question types Evaluation Interviewing $ 1195 Over 2 days Read more
Communication systems Safety Strategies Boundaries Behavioural assessment Essential dialog Front Line Adaptive Communications 1 Day POA Read more
Manage Incidents Planning Collective Evidence Interviewing Judicial Process Investigation Course $ 2250 Over 5 Days Read more
Gathering evidence Notes & statements Procedural fairness Burdens of Proof Moot Courts Judicial Process Customised POA Read more
Emotional Capital Self - awareness Analysis Coaching Self - development Investigator Insight Customised POA Read more
