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- - Customised training for your investigators
  - Latest projects:
    
    Training GRV Animal Welfare Officers in incident management, exhibit handling, communication, procedure fairness and conversation management.
    
    Training Australia Post and Startrack investigators in ethical investigative interviewing, PEACE model
  - Testimonials:
    
    I liked the way instructors related all concepts to practical examples.
    Investigator
    
    Thank you. Great session. Would love for all customer service centre staff to experience this workshop.
    Vicroads manager
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Investigator Upgrade

Customised Training

Timelines
Budget
Student Numbers
Risk Identification
In House

Customised Training

POA

Courses & Pricing

Timelines
Budget
Student Numbers
Risk Identification
In House

Customised Training

POA

PEACE Model
Free Recall Model
Conversation Management
Question types
Evaluation

Interviewing

$ 1195
Over 2 days

Communication systems
Safety Strategies
Boundaries
Behavioural assessment
Essential dialog

Front Line Adaptive Communications

1 Day
POA

Manage Incidents
Planning
Collective Evidence
Interviewing
Judicial Process

Investigation Course

$ 2250
Over 5 Days

Gathering evidence
Notes & statements
Procedural fairness
Burdens of Proof
Moot Courts

Judicial Process

Customised
POA

Emotional Capital
Self - awareness
Analysis
Coaching
Self - development

Investigator Insight

Customised
POA