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- - Customised training for your investigators
  - Latest projects:
    
    Training Insurance Claims Internal investigators and managers in investigation processes, avenues of enquiry and interviewing techniques
    
    Training GRV Animal Welfare Officers in incident management, exhibit handling, communication, procedure fairness and conversation management.
  - Testimonials:
    
    Thank you. Great session. Would love for all customer service centre staff to experience this workshop.
    Vicroads manager
    
    I liked the way instructors related all concepts to practical examples.
    Investigator
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Investigator Upgrade

Front Line Adaptive Communications

Communication systems
Safety Strategies
Boundaries
Behavioural assessment
Essential dialog

Front Line Adaptive Communications

1 Day
POA

Courses & Pricing

Timelines
Budget
Student Numbers
Risk Identification
In House

Customised Training

POA

PEACE Model
Free Recall Model
Conversation Management
Question types
Evaluation

Interviewing

$ 1195
Over 2 days

Communication systems
Safety Strategies
Boundaries
Behavioural assessment
Essential dialog

Front Line Adaptive Communications

1 Day
POA

Manage Incidents
Planning
Collective Evidence
Interviewing
Judicial Process

Investigation Course

$ 2250
Over 5 Days

Gathering evidence
Notes & statements
Procedural fairness
Burdens of Proof
Moot Courts

Judicial Process

Customised
POA

Emotional Capital
Self - awareness
Analysis
Coaching
Self - development

Investigator Insight

Customised
POA