Training EPA Authorised Officers in ethical investigative interviewing, PEACE Model and procedural fairness.
Training Insurance Claims Internal investigators and managers in investigation processes, avenues of enquiry and interviewing techniques
It reinforced and upgraded the investigative skills I learned in my diploma and on the job. Fisheries student
Thank you. Great session. Would love for all customer service centre staff to experience this workshop. Vicroads manager
Investigative Interviewing Prepare, engage & explain, account phase, closure & evaluation. The PEACE model. Ethical, process driven interviewing.
