Training Insurance Claims Internal investigators and managers in investigation processes, avenues of enquiry and interviewing techniques
Training EPA Authorised Officers in ethical investigative interviewing, PEACE Model and procedural fairness.
Thank you. Great session. Would love for all customer service centre staff to experience this workshop. Vicroads manager
It reinforced and upgraded the investigative skills I learned in my diploma and on the job. Fisheries student
Manage Incident Safety first, taking charge, taking notes, preserving evidence, co-ordinating services & managing witnesses. The area in which evidence is likely to be found.
